Email or a ticket form is the default, offered by nearly every provider, which makes its presence uninformative and its absence telling. What varies is who reads it and how fast, and neither is published by anyone — so this register records that the route exists and stops there. Hours and whether the answer improves on a paid plan sit beside it on each record.
49 providers answer email or a ticket, listed alphabetically. Across 35 countries, commonest entry price $5 to $15 a month. 151 records do not record this field, and cannot appear here either way.
A
- Alibaba Cloud
Alibaba Cloud provides infrastructure, platform and serverless services spanning 32 regions with support for Linux, Windows, containers and multiple runtimes.
- ALL-INKL.COM
Owner-run German shared hosting and managed server provider operating from Friedersdorf in Saxony, with data centres in Dresden.
- alwaysdata
French managed hosting running a wide set of language runtimes on isolated Debian accounts, with a permanently free tier below the paid plans.
- Arsys
Spanish hosting provider offering shared hosting and VPS from ISO-certified datacenters in Logroño, part of the IONOS Group since 2013.
- Aruba.it
An Italian provider that owns its data centers and sells registrar services, hosting, servers and a public cloud.
B
- Binary Lane
Australian VPS provider selling hourly-billed NVMe cloud servers with independently adjustable memory, storage and transfer, and a public API.
C
- Cafe24
Cafe24 is a Seoul-based hosting and e-commerce platform company selling shared hosting, managed WordPress VPS and hourly cloud servers alongside its shopping-mall SaaS product.
- Cherry Servers
Lithuanian provider selling dedicated machines and virtual servers on its own hardware, billed by the hour, by fixed term or as spot capacity.
- Combell
Belgian hosting provider offering shared PHP and Node.js hosting, VPS and OpenStack from data centres in Belgium and the Netherlands.
- CyberPanel
Open source server control panel built on OpenLiteSpeed for PHP and WordPress hosting.
D
- Dinahosting
Dinahosting is an independent Galician host selling shared hosting, domains and email from its own servers in Spain.
- DirectAdmin
Web hosting control panel installed on a server you supply, licensed per server with per-account pricing options.
- Divio
Divio is a Swiss platform-as-a-service that runs Dockerised applications of any stack, deployed from git.
- Duda
Duda is a website builder focused on agencies that manage multiple client sites.
E
- Elestio
Elestio is managed hosting for open-source software on dedicated virtual machines, provisioned into a third-party cloud or into the customer's own account.
- Exoscale
Exoscale is a Swiss infrastructure provider selling KVM instances, managed Kubernetes, object and block storage and managed databases from European zones.
F
- Fasthosts
Fasthosts is the UK hosting brand of the IONOS group, selling shared hosting, VPS and dedicated servers from UK data centres.
- fortrabbitOne we like
Managed hosting platform for developers since 2012, runs on AWS capacity in Ireland and the US.
H
- home.pl
One of Poland's largest hosting companies, selling shared web hosting, mailboxes, databases and domains from servers in Poland.
- HostGator
HostGator is a low-cost American provider of shared, reseller, virtual private server and dedicated web hosting, and one of the Newfold Digital hosting brands.
- Hosting.com
Hosting.com is the American web host formerly known as A2 Hosting, renamed in 2025 when World Host Group consolidated its brands under one name.
- HostPinnacle
HostPinnacle is a Kenyan host selling cPanel shared hosting alongside self-managed and cPanel-managed VPS from Nairobi.
- Hostpoint
Swiss-based hosting provider with shared hosting and managed servers, all infrastructure in Switzerland.
- hosttech
Swiss internet service provider from Richterswil that owns and operates its own data centres in Switzerland.
I
- Infomaniak
A Swiss hosting and cloud provider selling shared hosting, servers and public cloud infrastructure.
- IONOS
Large European hosting group selling shared webhosting, VPS, dedicated and bare-metal servers and an IaaS cloud, listed on the Frankfurt exchange.
L
- Loopia
Swedish hosting provider and registrar in Västerås offering Linux and Windows shared hosting with SSH, PHP, Python, Perl and ASP.NET.
M
- MilesWeb
Indian host from Nashik selling shared hosting on its own mPanel control panel, with SSH and Git on every plan and a stated renewal-price guarantee.
- Mittwald
German managed hosting platform with per-project containers, a control plane called mStudio, an official CLI and a public REST API.
- Mythic Beasts
British host selling web and email hosting in a long ladder of graded sizes, with a choice of PHP release per site and MySQL as standard.
N
- NearlyFreeSpeech.NETOne we like
Shared hosting metered by what a site consumes rather than sold by the plan.
- netcup
Karlsruhe-based provider selling low-priced webhosting, VPS and root servers from European, North American and Asian locations, part of the Anexia group.
O
P
- Pantheon
Managed WebOps platform for WordPress, Drupal, and Next.js with workflows and governance tools.
R
- Raiola Networks
Spanish shared host from Lugo, running cPanel on servers it assembles itself and operates in Tier III facilities in Madrid.
- Rocket.net
Managed WordPress host built on an enterprise content delivery network, with a choice of origin locations across the Americas, Europe and Asia.
S
- Sakura Internet
A Japanese cloud and infrastructure provider selling shared hosting, virtual servers and dedicated machines.
- Selectel
Selectel is a Russian infrastructure company running its own data centres in Saint Petersburg and Moscow, selling dedicated servers, cloud servers and object storage.
- Seravo
Finnish WordPress-only hosting company whose customers develop against a public, open-source project layout with Vagrant and Docker parity.
- Servebolt
Norwegian managed hosting platform for WordPress, Drupal, Laravel, and other PHP applications.
- SiteGround
Independently owned managed hosting running on Google Cloud, aimed at WordPress and WooCommerce, with its own control panel.
- SiteHost
New Zealand host that owns its Auckland data centre and sells Cloud Containers, a product that runs prebuilt or custom Docker images.
V
- VercelOne we like
Vercel is a frontend platform for Javascript people. It's formerly known as Zeit and venture backed and high on the AI wave.
W
- Webempresa
Spanish-language WordPress host trading since 1999, now part of team.blue, with SSH access and a choice of EU or US data centres.
- WebSupport
Slovakia's largest domain registrar, selling shared hosting and a website builder across Slovakia, Czechia and Hungary from its own data centre.
- Weebly
Weebly is a simple website builder that bundles templates, hosting, and basic ecommerce features.
X
- xneelo
South African host, formerly Hetzner South Africa, selling shared hosting, managed and self-managed servers and colocation with a choice of ZA or DE servers.
Z
- Zone Media
Estonian hosting provider and domain registrar, selling shared hosting and cloud servers from northern European locations.