Published SLA
Combine filters →An SLA does not keep a server up. It states what is owed when the server was down, and that varies far more than the percentage does: sometimes a schedule of credits against the next invoice, capped at the month’s fee and claimed inside a deadline, sometimes no remedy named at all. The flag is a yes or a no because the percentage is not one number — a host that publishes an SLA usually publishes several, one per product, and can commit to 99.5% on one machine and to nothing on another. What it says is that a figure is in the contract, which a figure on a marketing page is not.
8 providers publish a service level agreement, listed alphabetically. Across 29 countries, commonest entry price $5 to $15 a month. 23 records do not record this field, and cannot appear here either way.
A
- Amazon Web Services
Amazon Web Services is the largest cloud infrastructure provider, spanning 123 Availability Zones in 39 geographic Regions.
C
- Contabo
German provider selling virtual and dedicated servers from Munich, with large resource allocations at low fixed monthly rates.
D
- DigitalOceanOne we like
DigitalOcean is a publicly listed cloud provider best known for Droplets, its VPS product, alongside managed databases, Kubernetes and an app platform.
F
- fortrabbitOne we like
Managed hosting platform for developers since 2012, runs on AWS capacity in Ireland and the US.
I
- IONOS
Large European hosting group selling shared webhosting, VPS, dedicated and bare-metal servers and an IaaS cloud, listed on the Frankfurt exchange.
K
- KrystalOne we like
British host running PHP, Python, Perl and Ruby on cPanel, powered by certified renewable electricity and operated as a certified B Corp.
S
- Scaleway
French cloud provider selling instances, bare metal, managed Kubernetes, serverless containers and managed databases, with European data residency as the pitch.
V
- VercelOne we like
Vercel is a frontend platform for Javascript people. It's formerly known as Zeit and venture backed and high on the AI wave.